Alycia Botting joined CCPM as a Pre-Visit Planning Medical Assistant in July 2024. She is a Certified Medical Assistant. Prior to her work at CCPM, Alycia worked as an MA at Penobscot Valley Hospital. She rotated between the specialty, surgical, behavioral health and family medicine clinics. In her free time, Alycia enjoys spending time with family, traveling and going to the beach.

Angel Ireland joined CCPM as a Pre-Visit Planning Medical Assistant in the fall of 2021. She is a Certified Clinical Medical Assistant bringing several years of work experience in the healthcare field. Prior to her time with CCPM, she worked as a medical assistant for primary care, walk in care and occupational medicine. Angel is proficient in HIN Analytics and IMMPACT and has signficant knowledge of various EMR systems. When she is not working, Angel enjoys camping, traveling, reading and spending time with her family.

Cassandra Smith joined CCPM as a Pre-Visit Planning Medical Assistant in July 2024. She earned her Clinical Medical Assistant Certificate through Northeast Technical Institute. Prior to joining CCPM, she worked as a Medical Assistant at PCHC and Northern Light for over seven years. In her free time, Cassandra enjoys long distance running, spending time with her family and reading.

Danielle Brown serves as CCPM’s Executive Administrator. She graduated with her BS in Health Care Studies and went on to obtain her MBA at Husson University. In 2023, Danielle earned her Professional Administrative Certification of Excellence (PACE) Certification. Prior to joining the CCPM team, Danielle worked at various hospitals and healthcare facilities in the Bangor area providing administrative support to staff and patients. She demonstrates a high level of expertise and knowledge in the administrative field. Danielle is a member of the American Society of Administrative Professionals. She lives in the greater Bangor area with her husband. In her free time, Danielle enjoys reading, cuddling with her cats and spending time with her family.

Dusty Hillman serves as CCPM’s Clinical Quality Manager. Dusty holds a Bachelor Degree in Interdisciplinary Studies with a focus on Business Administration. A veteran Medical Assistant, Dusty became a Registered Medical Assistant after attending Anne Arundel Community College in 2000. Prior to joining the CCPM team, Dusty worked at Northern Light Husson Family Practice for seven years as a medical assistant and phlebotomist. In 2007, she began her work at Penobscot Community Health Care working in the school based health center as a coordinator of services. In this role, Dusty oversaw data collection and reporting and served as a facilitator for the Student Health Advisory Board. In 2016, Dusty was recognized as the non-clinical employee of the year in her department at PCHC. Dusty resides just outside the greater Bangor area with her husband, Andy. In her spare time, Dusty enjoys reading and playing golf.

Erin Leighton serves as CCPM’s Data Analytics & Information Systems Manager. Erin received a BA in English in 2005 from the University of Maine and an Associate of Science in Health and Information Management in 2013 from Beal University. In 2015, she launched her healthcare career as a Data Analyst at Northern Light Health in the Credentialing and Provider Data Management Department, eventually serving as the department’s Database Administrator. In 2018, she was hired as a Quality Improvement Specialist at CCPM. Prior to her current role, Erin held various positions at CCPM as its Quality Data Analyst and Information Systems & Database Administrator. Erin earned her first credential from the American Health Information Management Association (AHIMA) in 2014 when she passed the Registered Health Information Technician (RHIT) exam. Later in 2021, Erin earned the advanced version of the credential when she passed the Registered Health Information Administrator (RHIA) exam. More recently, Erin passed the Certified in Healthcare Privacy and Security (CHPS) certification from AHIMA in May 2023. Erin enjoys gardening and reading in her spare time. She lives in Brewer with her husband, Corey, and her son, Alex, along with their two cats and two dogs.

Jana Richards serves as CCPM’s Development & Grants Manager. Jana graduated from the University of New England with a Bachelor of Science in Medical Biology. Prior to joining the CCPM team, Jana worked as a public health professional with over 10 years of experience working in Maine non-profits implementing evidence-based practices in public health, with a focus on behavioral health and health equity. Jana brings her expertise in project management, grants writing and management to the team. Jana is also a leadership team member of SoPo Unite, a Drug-Free Community Coalition in South Portland. She, her husband and young son live in Lincoln County Maine. She enjoys spending time in nature with her family, hiking, gardening, swiming and kayaking. One of her favorite pastimes is to drink a hot cup of coffee with a good book in front of a fireplace.

Jonnathan Busko, MD joined CCPM as an Innovation Advisor in the fall of 2023. He has been an ED Physician since 2005. In addition to his role at CCPM, he is the Medical Director for Care Delivery Transformation and Associate Medical Director of the ED at St. Joseph Healthcare. He is passionate about innovation in healthcare, often advocating for new and innovative ways to improve access to care in the most rural regions of our state. Dr. Busko resides in Bangor. In his spare time, he enjoys skiing, hiking, sailing and kayaking.

Katie Butler joined CCPM after three years at St. Joseph Healthcare, where she served as a Project Manager and then as Director of Research and Innovation for the Schmidt Institute, overseeing operational aspects of the Controlled Substance Stewardship Program. Katie resides in Portland. In her free time, she enjoys cooking, travelling, doing puzzles and staying active.

Kayla Dube joined CCPM in 2022 as a Pre-Visit Planning Medical Assistant. She is a certified Registered Medical Assistant. Prior to her work at CCPM, Kayla worked for many years as a medical assistant at Health Access Network. She has significant knowledge working in various EMR systems and an exceptional understanding of quality measures. In her free time, Kayla enjoys camping, hunting and fishing.

Kristen Worster joined the CCPM team as a Pre-Visit Planning Medical Assistant in 2022, and was promoted to Quality Supervisor in April of 2024. Kirsten is a certified Registered Medical Assistant and Registered Phlebotomy Technician. Prior to her work at CCPM, Kirsten was a Medical Assistant at Health Access Network for nearly 8 years. Kirsten resides in the Lincoln area with her husband and two young sons. When not at work, Kirsten enjoys vacationing and camping with her family and friends.

Kris Ravin joined CCPM as the Pharmacy Director of Research and Innovation in 2023. In his role, Kris oversees the pharmacy components of the Controlled Substance Stewardship Program and participates as a member of the Controlled Substance Stewardship Committee. Outside of work, Kris enjoys concerts, traveling and spending time with friends and family.

Kristy Griffin joined CCPM as a Quality Improvement Specialist in late 2022.. Prior to her time with CCPM, Kristy worked as an EMT and CNA for many years. Most recently, she worked for PCHC as an MA and Practice Manager. In her spare time, Kristy loves reading and spending time with her husband, three grown children and their seven dogs.

Noah Nesin, MD joined CCPM as the Medical Director of Research and Innovation in 2023. He has been a family doctor in Maine since 1986, first in a private, solo practice and then in FQHCs. He has held past medical leadership roles at Health Access Network and Penobscot Community Health Care. Throughout his career, Dr. Nesin has led efforts in practice transformation. He is passionate about evidence-based prescribing work and improving access to care for our community. In his spare time, Dr. Nesin enjoys biking, sailing, pickleball, and gardening.

Rhonda Scott joined CCPM as a Pre-Visit Planning Medical Assistant in April 2024. Rhonda is a certified Registered Medical Assistant. Prior to her work at CCPM, Rhonda worked at Millinocket Regional Hospital for 24 years. One of Rhonda’s many strengths is her attention to detail and ability to find information; a skill that serves her well in her role. Outside of work, Rhonda enjoys reading, camping and spending time with her family, especially her grandchildren.

Sarah Fiedler joined CCPM as a Pre-Visit Planning Medical Assistant in early 2023. Sarah earned her Clinical Medical Assisting II certficate at Northeast Technical Institute. Prior to joining CCPM, Sarah worked as a Registered Medical Assistant for 9 years at Millinocket Regional Hospital’s primary care practice. Outside of work, Sarah enjoys reading, gardening, nature walks, and road trips with her family and two dogs.

Shelby Theriault joined CCPM as a Data Entry Technician in January 2024. Shelby holds a bachelor’s degree in Business Management. She has worked in various positions in the Northern Light Health system over the last five years performing data entry and chart audits. Shelby is flexible and easily adaptable, attributes that serve her well in both her work and life. In her spare time, Shelby enjoys reading, watching movies, going for walks and spending time outside and at camp in the summer.

Stephanie Comstock joined CCPM in 2021 as a Quality Improvement Specialist. Stephanie holds a Bachelor Degree in Physical Education. Prior to her time at CCPM, Stephanie worked as a Rehab Technician in a skilled nursing facility and as a Licensed Chiropractor Assistant and Clinical Staff Manager in a chiropractic clinic. Her areas of expertise are HIN Analytics and management of gap closures in our payer portals. Stephanie lives in the greater Bangor area. In her free time, Stephanie enjoys crafting, being active outdoors and hanging out with her Great Dane.

Tiffany DeMassini serves as CCPM’s Clinical Data Specialist. Tiffany has an associates degree from Bristol Community College. She has taken several online Data Analysis courses and brings several years of experience working in a healthcare setting. Prior to joining the CCPM team in 2023, she worked in the scheduling department at a local FQHC. She has a passion for coding and data science, and brings this enthusiasm to her role at CCPM. In her spare time, Tiffany enjoys reading, painting, and cooking for family and friends.

Tracey MacDonald serves as CCPM’s Business Operations Manager. Tracey graduated from the University of Maine Augusta with a degree in Mental Health & Human Services. For thirty years, Tracey worked for a social services agency overseeing various programs and supporting children and families in need. After graduating in 2022 with her MBA, Tracey joined the CCPM team in her current role as Business Operations Manager. Diligent and detail oriented, Tracey strives to positively impact our team and member organizations. Tracey resides just outside the Bangor area with her partner Ben. When she is not working, Tracey enjoys traveling, going for walks, and spending time with her family, especially her granddaughter Natalie.

Trudy Emery joined in November 2022 as a Quality Improvement Specialist. Prior to joining the CCPM team, she worked as a CMA for 22 years carrying out various duties with the most recent focus on behavioral health and quality improvement. Trudy has extensive knowledge in medical coding which she brings to her role at CCPM. In her spare time, Trudy enjoys reading, crafting, and camping. Trudy’s five grandchildren are her pride and joy.